Appointments

Making an Appointment

We have a range on clinicians available including GP’s , Nurses, Physicians Associates, Health Care Assistants and Musculoskeletal Specialist and you can Contact us to schedule an appointment by calling on 01527 555600, completing our online request form or speaking to a member of our reception team at the surgery.

Our reception team are experienced health care navigators who will ask you a range of questions to ensure you are directed to the most appropriate clinician or service.

URGENT APPOINTMENTS

For same day urgent appointments please call the surgery on 01527 555600 at 8:30am or 2pm Mon- Fri and Press option 1 for emergencies

ROUTINE APPOINTMENTS

Lines open at daily at 8:30am please call 01527 555600 and press option 2 for appointments, once you are through to the appointments line you can press 1 to be placed in our queue buster and we will call you back once you reach the front of the queue .

BOOKING IN ADVANCE

Alternatively you can submit a non urgent medical request online via Online consultation and we can send a self booking link to book a routine appointment up to 14 days in advance via self booking link.

HOME VISITS

If you feel you require a home visit please call the surgery on 01527 555600 at 8:30am or 2:00pm Mon-Fri we will book you in for an initial telephone appointment with one of our GP’s who will make arrangements with you directly for a home visit.

If you or a member of your family are our patient and a resident at a care home and require an appointment please contact the home directly to arrange a review by our community frailty team.


Unfortunately we no longer have faxing facilities however we are now able to accept non-urgent emails direct from patients at [email protected]

PHONE LINES
Our phone lines open at
8.30am – 1.00pm and 2.00pm – 6.30pm

CONSULTING TIMES
appointments with GP’s and Nursing Staff are available

08:30 am – 12:00 pm and 2:30 pm – 5:30 pm
Monday to Friday

Non-urgent advice: Cancel an Appointment

The practice follows a strict non-attendance policy.  We ask you to attend appointments on time or give adequate notice of cancellation.To cancel, you can:Call us on 01527 555600 to cancel your appointment.Or use our Online Services to cancel an appointment.


You can also now cancel your appointment via the link in your text message reminder