This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

BE PREPARED

for regular repeat medications a prescription request should be forwarded when you have 7days remaining, you must allow at least 48hours for a request to process and early requests may be rejected


INFLUENZA VACCINATIONS

there is still time to get your flu vac book in before the 1st of march 2020 to stay covered this season  

PLEASE CALL THE SURGERY ON 01527 555600 TO BOOK YOUR FLU JAB TODAY!!


ONLINE TRIAGE SERVICE COMING SOON!!!

SIGN UP FOR ONLINE PATIENT ACCESS NOW TO GET THE MOST FROM OUR ONLINE SERVICES.

we go live on 30/01/2020 


OPENING TIMES

* Please see notes below

 

Morning

Afternoon

Monday

08:00 - 13:00

14:00 - 19:30*

Tuesday

08:00 - 13:00

14:00 - 18:30

Wednesday

08:00 - 13:00

14:00 - 19:30*

Thursday

08:00 - 13:00

14:00 - 18:30

Friday

08:00 - 13:00

14:00 - 18:30

Weekends

closed

closed

PHONE LINES 

Our phone lines open at 8.30am - 1.00pm and 2.00pm - 5.30pm 

CONSULTING TIMES

appointments with GPs and Nursing Staff are available 

09:00 am - 12:00 pm and 3:00 pm  - 5:00pm Monday to Friday

EXTENDED HOURS

* Late evening appointments are available on Mondays and Wednesdays between 18:30 and 19:30. These appointments are available but are subject to meeting certain criteria

WE ARE HERE FOR YOU FOR LONGER

Across Redditch and Bromsgrove General Practices are working together to provide further appointments with GPs and Nurses on evenings and weekends. These can be accessed via the HUB and booked through your usual practice. The Extended Access HUB is currently held at a central location and this will be St Stephens Surgery in Redditch. We will hold at least one extended access clinic each month for further details please ask at reception.

As part of the Extended Access Hub, we are now also offering an early morning blood clinic held a St Stephens Surgery this will be held one day a week, subject to change for further information and to book your early morning blood test please ask at reception. 

Please note we are currently experiencing some issues with our text message reminder service for the HUB appointments if at the time of booking you are advised your appointment is at the HUB it will be held at St Stephens Surgery NOT The Bridge Surgery. Apologies for any inconvenience caused. We are working to improve this. 

BLOOD CLINICS

These are held on a Monday to Friday from 8:00 am

we can not currently offer blood test appointments in the afternoon 

SAMPLES

If you suspect you may have a Urinary Tract Infection (UTI) you may hand in a Urine sample at the reception it will then be tested by a practice nurse and referred to a GP is a prescription is required - You must call after 4:30 pm for your result 

Please note we can not accept samples over the counter after 12:00 pm all samples including those requested by a GP must be handed in before this time. Thank you 

Unfortunately, we can no longer provide pots for urine samples. However, you can purchase these from your local pharmacy or use a sterile container from home 

OUT OF HOURS 

If you need medical help outside our normal surgery hours, please call the new free NHS Direct number 111. You will speak to an adviser who will take some details and pass you to an appropriate person to help you.  This might be the Accident and Emergency Department, an out-of-hours doctor, a walk-in center, community nurse, emergency dentist or chemist, or you might be advised to come to the Surgery when it is next open.  If the adviser thinks you need an ambulance, they can immediately arrange this for you.

FOR LIFE THREATENING EMERGENECIES PLEASE CALL 999

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website