BEWARE OF SCAMMERS
There is heightened coverage around the recent Coronavirus outbreak around the world, which is now severely impacting on the UK and the NHS.
Unfortunately, fraudsters are targeting these circumstances to take advantage of public fear and concern
We have been made aware that our patients are receiving phone calls, texts and letters from fraudsters. They will try and obtain your personal details and in particular your NHS number.
Scammers are sophisticated, opportunistic and will try many ways to get the information they want. They often target the vulnerable.
If you are suspicious, do not give any details over the phone, hang up and then ring your GP Practice to confirm.
Recently west midlands GP practices have been altered to counterfeit calls, texts, and letters with regards to COVID-19 being sent to patients if you suspect something untoward or not expecting any correspondence please contact the practice directly or contact Action Fraud to make an official alert.
COVID-19 The advice in your region:
England | Scotland | Wales | Northern Ireland | Ireland
Stay at home to stop coronavirus spreading
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
shopping for basic necessities, for example, food and medicine, which must be as infrequent as possible
one form of exercise a day, for example, a run, walk, or cycle – alone or with members of your household
any medical need, or to provide care or to help a vulnerable person
traveling to and from work, but only where this absolutely cannot be done from home
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimizing time spent outside of the home and ensuring you are 2 meters apart from anyone outside of your household.
There is separate advice about:
staying at home if you're at high risk of getting seriously ill from coronavirus
staying at home if you or someone you live with has symptoms of coronavirus
Symptoms and what to do
Do not leave your home if you have either:
a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
To protect others, do not go to places like a GP surgery, pharmacy, or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Call NHS 111 if you’ve been in mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand and have a cough, high temperature, or shortness of breath within 2 weeks of returning. Or if you have a cough, high temperature, or shortness of breath after being in contact with someone with a confirmed case of coronavirus.
As part of new initiatives to be implemented within the practice we are now offering one single appointment to provide an annual review to patients with multiple chronic conditions, for example, patients with Coronary Heart Disease and Diabetes will be seen once annually rather than attending the surgery several times to review each condition.
All annual review invitations will now be sent out in line with the month of your birth, in some cases, this may appear you are either called early or possible later than expected please bear with us whilst this new initiative is rolled out
Did You Know?
If you suspect you may have a Urinary Tract Infection (UTI) you don't have to see your GP you can simply hand in a Urine sample at the reception it will then be tested by a practice nurse and referred to a GP is a prescription is required - You must call after 4:30 pm for your result
Unfortunately, we can no longer supply sample pots but these can be purchased from any local pharmacy or you can use any sealed sterile container from home
Please note we can not accept samples over the counter after 12:00 pm all samples including those requested by a GP must be handed in before this time. Thank you
We are now able to offer both early morning appointments 7:30 am and evening appointments starting at 6:30 pm for blood please ask at reception for more details
Book in by March 1st to stay covered this flu season
Why do I need my flu jab?
Influenza viruses are constantly changing. The flu
vaccine is reviewed each year and updated as needed, to keep up with changing viruses and help protect you against any new strains. You are entitled to a free flu vaccine in surgery if you are:
65 years old or over
Have long term medical conditions, such as asthma or diabetes